Your voucher is valid for 10 months for one person. You are free to contact the operator on the booking line provided to arrange your flight. Virgin Balloon Flights will issue you with a ticket number/security code which you must bring with you on the day of your balloon flight. All flight dates and times are subject to availability. You are advised to make your booking within 3 months of the purchase date of your voucher. You must be at least 4'6” tall (1.37m) to participate (under 16s must be accompanied by a participating adult). The pilot will decide duration and direction of the flight and landing place, subject to safety/legal requirements. Flights may be cancelled without notice because of matters beyond reasonable control. You must telephone the booking confirmation line after 11pm on the evening before a morning flight and at 2pm on the afternoon of an evening flight (times subject to change) to confirm that conditions are suitable. Those suffering from any illness, medical condition or disability should take appropriate medical advice. You must not fly if you are pregnant or intoxicated.