Upon purchasing this item you will be sent a story book customized on the basis of the details you have entered above. Please pay close attention to the details you are submitting (for example if the item is for a boy, please ensure that an appropriately corresponding boy's hair type has been selected.) Do not use special characters (ie '#' or '\') as these will lead to printing errors. Your book will be printed to the specifications you choose, and no alterations will be possible once the item has been ordered. This item will fit through a standard-sized letterbox. Due to the customized nature of the product, this item cannot be refunded.